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Frequently asked questions

Do you have a question? We have listed the frequently asked questions. Check here if it’s among them!

Eating at ’t Zusje
Reservations
Groups
Children
General
Gift Cards
Zusje-app

Eating at ’t Zusje

It is certainly possible to eat in our restaurants with an allergy, our kitchen team will do their very best to take your allergy into account. However, we cannot completely guarantee that a dish does not contain traces of a substance you are allergic to. We have special tapas lists for various allergies so that you can check what you can eat.

At ’t Zusje you can come and enjoy small, freshly prepared tapas dishes. You and your party each choose two dishes per round per person for the fixed price of 39.95. Will you spontaneously enjoy your meal at ’t Zusje after a day of shopping, before your concert or theatre visit or when you don’t feel like cooking? Then you can enjoy the delicious rounds of ’t Zusje. You and your party choose 2 dishes per round, per person, for a special round-price. If you want to be sure of a table, reservations are recommended, but feel free to visit our summer terrace for a cosy spot!

With the delicious rounds of ’t Zusje (de heerlijke rondjes van ’t Zusje) you can also enjoy burgundy during those spontaneous moments like after a shopping trip, before your concert or theatre visit or when you just don’t feel like cooking yourself. You can find more information and prices here.

When you come to enjoy our tapas, this does not include drinks.

From 10 people, it is possible to book a drinks package. This can be noted when you make your reservation.

You choose two dishes from the tapas menu per round per person.

You can certainly eat at our restaurants while you are pregnant. Our kitchen team will do their very best to take your pregnancy into account. We have a special tapas list so that you can check what you can eat.

Even with gastric surgery you pay the same amount as the rest of the party. At ’t Zusje our primary aim is to surprise and pamper our guests. A visit to ’t Zusje is a real outing. Enjoying in a relaxed and Burgundian way, that is what we aim for. This is not only in the choice of your dishes, but also in the presentation, the decoration, the friendliness and hospitality of our staff and the little extras we offer our guests.

All these aspects make an evening at ’t Zusje a true experience, which each person can naturally appreciate in their own way. After all, everyone has different expectations! We like to adapt to this and try to be as flexible as possible in the things we do.

We make every effort to create a pleasant visit for all our guests. A visit to ’t Zusje is therefore so much more than the dinner alone, it is a total experience! For that reason and because all guests are equal in our eyes, we decided to keep the price the same as well.

Even if you have a vegan diet, it is still possible to enjoy burgundy. Although the choice is a bit more limited than the regular tapas menu. When booking, don’t forget to mention that you are vegan, and we will make sure the host or hostess has a separate tapas menu for you.

At ’t zusje, you choose from our menu; consisting of meat, fish and vegetarian dishes. The beef and chicken we use is Halal certified, however, we cannot guarantee Halal preparation in our kitchen.

Naturally, we are pleased to hear that you have enjoyed our dishes! We do not give away our recipes, though. You can subscribe to our magazine Zusje&ZO via zusje.nl/zusje-en-meer/t-zusjezo/. Here we share a number of ’t Zusje recipes with our subscribers.

We do our best at ’t Zusje to keep the tapas menu as tasty and varied as possible for everyone; this means that we introduce new dishes once every three months, so that some of the other dishes will lose their place on the menu.

Besides the well-known concept ‘Bourgondisch genieten’, you can, from now on, also enjoy the delicious rounds of ’t Zusje. Especially for those spontaneous moments like after a shopping trip, before your concert or theatre visit or when you just don’t feel like cooking yourself. Come and enjoy a few rounds of delicious, freshly prepared tapas dishes. You and your party choose 2 dishes per person per round, for a special round-price.

Reservations

Booking at ’t Zusje is possible via the Zusje-app (up to 20 people) ór possible via the local number of the ’t Zusje location. The local numbers can be found here.

We are available daily by phone until 21:00. More information about the Zusje-app can be found at Zusje-app.nl.

We are sorry to hear that you are unable to contact us. On our website you are able to find all local telephone numbers of our locations. You can also make your reservation via the Zusje-app (up to 20 people)!

You are able to call our local phone numbers or make a booking via the Zusje-app (up to 20 people).

At the moment, the weekends are extremely popular. We therefore advise you to book in good time for these days (one or two months in advance). To make a booking for a weekday, we advise you to do this at least two weeks in advance.

Our last-minute page gives a live overview of how many places are available per Zusje. You can also download our Zusje app, where you can give a preference for a date and location. If places become available on this date due to cancellations, then you will receive a push notification. We then advise you to contact us by phone as soon as possible to make your booking. You can find more information about the Zusje app via www.zusje-app.nl

You can alter or cancel your booking by phone.

No, we do not have a reserve list for ’t Zusje. On our last minute page, you can see straight away where there is room during the next 14 days. The calendar gives a live overview of the places available in one of our Zusjes.

It is not possible to be put on a reserve list. We advise you to make bookings for Christmas well in advance.

Groups

’t Zusje has something for everyone and is therefore ideal for dining with large groups. From 10 people, it is also possible to book a drinks package.

Large groups (10 or more people) may book a drinks package if desired, we do prefer you to specify this when making the booking so that we can take it into account.

The following prices apply for the drinks packages:

  • 3 hours unlimited beer/ wine/ soft drinks/ coffee and tea 21 p.p.
  • 4 hours unlimited beer/ wine/ soft drinks/ coffee and tea 26 p.p.

For children the following prices are applied:

  • For children aged 1 – 3 unlimited drinks for 6,50 per person
  • For children aged 4 – 12 unlimited drinks for 9,50 per person.

The cost of a full evening of tapas is 37.80 p.p.

Children

Children can also enjoy delicious tapas at ’t Zusje. We charge the following prices for children:

  • 0 – 1:    Free
  • 2 – 10:    16.40
  • From 11 years: children enjoy “the delicious rounds” or for 39.95

Naturally, adults may also order dishes from the children’s menu. However, they still pay the adult’s price.

General

Not all Zusjes are accessible for wheelchairs. Ask when booking about the facilities at the Zusje concerned.

We love animals too, but pets are not welcome in our Zusjes, with the exception of guide dogs.

We are happy to mark a guest’s birthday with a card and a firework decoration with the dessert. We need to know the name and age of the birthday guest. Please tell us these details when booking and we can take them into account.

On our website under the header “working at ’t Zusje” there’s more information on open vacancies.

On the website under the heading “Our Zusjes” you will find information about parking options for each Zusje.

’t Zusje serves water produced by MADE BLUE at the tables. Each 0.70 l. bottle of water pays for 1,000 x as much clean drinking water in a developing country. This is enough to provide one person with enough water for drinking, cooking and washing for a month.

We do everything we can to make your visit to ’t Zusje a true experience. This is not only in the choice of your dishes, but also in the presentation, the decoration, the friendliness and hospitality of our staff and the little extras we offer our guests. We can only succeed in this by keeping our concept affordable for our guests, whatever their income. Without making concessions in quality, which would be unthinkable for us.

This is a considerable challenge, which we face every day for our guests with great pleasure. But because we make such efforts to keep the price of the ’t Zusje experience low, we cannot afford to give it away with the other hand, so to speak. This is why we do not serve tap water in our restaurants, even if a guest has already ordered something else to drink. For all guests are equal in our eyes and deserve the same treatment. What we do is serve our guests a bottle of water at the table for a very reasonable price. This is the only way we can continue to do what we have done for so many years with such dedication and pleasure: provide our guests with a relaxed visit with good food and enjoyment.

When booking by phone, you can ask for a “pay on invoice form”. This will be sent to you by email. Please complete the form in full and return it by email. If we do not receive the form in time, we will not be able to comply with your payment request.

Your email will be answered as soon as possible during office hours.

Unfortunately it is not possible for us to reply to your email message outside office hours. This is the reason why you receive an automatic reply from us. Your email will be answered as soon as possible during office hours.

Gift Cards

’t Zusje has different gift vouchers available in multiples of 20.

It is possible to order the gift vouchers via our website or to buy them in person from one of our Zusjes after 14:00.

First of all, thanks for ordering a gift card! We ship the gift cards by mail with a track and trace code. This costs 4.50. We only deliver within the Netherlands and Belgium. For delivery outside the Netherlands you can always contact us.

Any validity date is listed on our voucher. If you have any questions or uncertainties, please contact [email protected].

The delivery time for the gift vouchers is 3-5 working days.

No, unfortunately VVV vouchers or other dinner cheques are not valid at ’t Zusje.

You can view all terms and conditions surrounding Zusje gift vouchers and ’t Zusje coins here.

Zusje-app

You will not receive a confirmation by e-mail. The confirmation can be found in the Zusje-app under the heading ‘reserveren’.

Request a new password via the app. If this does not work either, please contact us at [email protected] or fill in the contact form below. We will then delete your account. You can log in again by registering yourself again and following the complete procedure.

You can only check in if your are inside of one of our restaurants during our opening hours.

Then your scoring wil stop. We cannot play a role in your important calls or anything.

In order to save points you need to check in at one of our Zusjes. This uses GPS in your phone. With some phones this takes more battery capacity than other phones. In the current version of the app, the screen is already dimmed automatically while saving your points. In addition to this improvement, we are continuously working to ensure that the app uses as little battery as possible.

Yes! Via Google play & Apple Store the Zusje-app is free to download.

At the moment, all ’t Zusje restaurants are located in the Netherlands. For that reason, we have only released the Zusje-app in the Netherlands for the time being. There are therefore currently no plans to expand the App to Belgium.

Is your question not listed?

For general questions, we can be reached by phone on +31 (0)85 – 9020846 or via our contact form.
Do you have a question about your reservation at ’t Zusje? Then contact your Zusje location.

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